Dubai, United Arab Emirates
Business Development Executive
Business development, global mobility, and operations experience
Client-focused experience across business development, global mobility, and operations.
Based in Dubai, developing client relationships and coordinating tailored creative, digital marketing, branding, and content solutions, with earlier experience in global mobility and large-scale operations.
About Me
Business development that connects brands with the right solutions.
Nishama is a Business Development Executive at Visra Universe. She identifies client needs, recommends creative, digital marketing, branding, and content services, and coordinates discovery conversations, proposals, and project handovers.
Her earlier work in global mobility, large-scale event operations, and client service brings experience in stakeholder coordination, relocation support, compliance, and service delivery.
Building New Business
Client Relationship Management
Client Needs Assessment
Proposal Coordination
Creative & Digital Solutions
Global Mobility
Event Operations
Process Improvement
Experience
A track record across business development, operations, and client service.
Business Development Executive
- Identify prospective clients, assess their business needs, and recommend creative, digital marketing, branding, and content services.
- Coordinate discovery conversations, proposals, and follow-up throughout the business development process.
- Build client relationships and connect service offerings with client objectives and growth opportunities.
- Work with creative, content, and digital teams on tailored solutions and clear project handovers.
Global Mobility Consultant
HELPXPAT
- Serve as the primary contact for assignees, client HR teams, and relocation management consultancies including SIRVA, Metrica, Cartus, Santa Fe, and Delight.
- Manage relocation support for clients including Dior, PwC, Raytheon, Majid Al Futtaim, Caterpillar, and GROHE.
- Assess budgets, timelines, and preferences; coordinate home search, school search, orientation, and settling-in services.
- Coordinate internal teams and external vendors across transportation, packing, documentation, and destination services.
- Maintain accurate case records in Zoho Creator, ATLAS, RELO, and client platforms.
- Lead client review meetings, share progress updates, resolve issues, and contribute to operational improvements.
Supervisor
Dubai World Trade Centre
- Directed daily parking operations and coordinated with HR, Customer Care, Procurement, Contracts, and Asset Management.
- Managed Dubai Police security clearances and supported ERP, Oracle Service Cloud, SKI Data, and KTC systems.
- Maintained violation trackers and prepared monthly, annual audit, operational, and compliance reports.
- Oversaw parking and access card issuance during events including GITEX, Gulfood, Arab Health, The Big 5, and ATM.
Administrator
Dubai World Trade Centre
Expo 2020 assignment July 2021 - April 2022
- Managed parking, access cards, QR codes, and pre-reserved lots; processed security clearances and maintained operational reports using ERP, Oracle, SKI Data, and KTC systems.
- During the Expo 2020 assignment, coordinated staff, personal, and vehicle access passes with the Expo security team; maintained access records and resolved pass issues.
Sales Coordinator
M&F
- Supported customer service and sales administration, coordinated schedules and records, and responded to customer inquiries and service issues.
Marketing & Sales Associate
Dubai Duty Free, Dubai International Airport
- Promoted Seiko GPS Astron and Casio products through demonstrations and events; maintained displays and gathered customer feedback.
Skills
Business development and operational expertise for growing brands and teams.
Business Development
- Building New Business
- Business Growth
- Creative, Digital Marketing, Branding & Content Solutions
- Client Relationship Development
- Client Needs Assessment
- Proposal Coordination & Follow-up
Operations & Delivery
- Global Mobility
- Relocation Coordination
- Event Operations
- Vendor Coordination
- Workflow Coordination
- Process Improvement
Client Management
- Stakeholder Engagement
- Customer Experience
- Relationship Management
- Issue Resolution
- Communication
- Service Excellence
Technology
- Zoho Creator
- ATLAS
- RELO
- Oracle Service Cloud
- ERP Systems
- SKI Data
- KTC Systems
- Microsoft Office Suite
- CSCS (DFZC - Dubai Police)
- SIRVA Search Engine
Education
Business education with a global and operational lens.
Madonna University
Michigan, USA
BSBA (Hons.) Business Administration
BBA International Business
Strategic Management
Business Analytics
Financial Management
Marketing Management
Operations Management
Organisational Behaviour
Project Management
Business Law
Ethics
Emirates English Speaking School
Dubai, UAE
Secondary & Higher Secondary Education
Commerce Stream
Certifications & Recognition
Awards and learning milestones.
Prompt Engineering (AI Systems)
Dubai Future Foundation
5th Year Anniversary Service Award
Dubai World Trade Centre
Employee of the Quarter
Tamaiyuz Program
Outstanding Efforts at Expo 2020
Dubai Police
Languages
Clear communication across diverse teams and assignees.
English Native
Sinhala Bilingual
Hindi Basic
Arabic Basic
CV
A current overview of business development, global mobility, and operations.
Nishama_Madushani_CV.pdf
Download or open the current CV for experience, skills, education, and recognition.
Contact
Available for business development, creative, digital, and content solution conversations.
Reach out for business development roles, brand introductions, creative and digital opportunities, or conversations about solutions that help businesses communicate, engage, and grow.
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Location
Dubai, UAE
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Email nishama.q@gmail.com
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Phone +971 50 2724293